A practical policy for our B2B website.
Wuhan Ronglida Trade Company Limited, operating this website under the RLD name ("RLD", "we", "us" or "our"), respects the privacy of business contacts who visit our website, submit an enquiry or use an account-related feature.
Information we collect
We may collect your name, business email, company, telephone or WhatsApp number, destination market, product requirements and messages.
If you use an account, cart or order feature, we may also process account and order-related information needed to provide that service.
Reference files
You may choose to provide product photographs, specification sheets or other reference documents with an RFQ.
These files are used to review the enquiry, are not placed in the website's public file directory, and are restricted to authorized administrators.
How we use information
We use submitted information to respond to enquiries, review product requirements, prepare quotations, coordinate samples or orders, provide account functions, maintain security and keep necessary business records.
When information is shared
Information may be shared with authorized staff and selected production, logistics, email, hosting or service partners only when reasonably needed for an enquiry, quotation or order.
We do not sell personal information.
Cookies
The current website uses essential session functionality for sign-in, cart features, security and normal site operation. It does not currently use advertising or analytics tracking cookies.
If tracking technologies are introduced later, this notice and any required consent controls will be updated.
International processing
Information submitted from outside China may be processed in China and may be shared with relevant partners in another country when this is necessary for your enquiry or order.
Retention and security
We retain information only for as long as reasonably necessary for enquiry follow-up, order support, legal obligations and dispute handling.
We use reasonable technical and organizational safeguards, although no online system can be guaranteed completely secure.
Your choices
Depending on applicable law, you may ask to access, correct or delete personal information, or object to certain processing. Some information may need to be retained where required by law or legitimate business records.
Business users and children
This website is intended for business enquiries and is not directed to children. Please do not submit information about a child through the RFQ or account forms.
Policy updates
We may revise this policy as the website or our processes develop. The date shown at the top identifies the latest version.
Questions about your information?
Email [email protected] or contact RLD in Wuhan, Hubei, China.